Privacy Policy

AIVIS Co., Ltd. (hereinafter referred to as "the Company") highly values the privacy of its customers and complies with the relevant laws on "Promotion of Information and Communications Network Utilization and Information Protection." Through this Privacy Policy, the Company informs you of how your personal information is used and what measures are being taken to protect it. If the Privacy Policy is amended, the Company will notify you through the website's announcement section or through individual notices.

1. Personal Information Collected

The Company collects the following personal information for inquiries, service applications, etc.:

Collected Items : Name, Email, Organization

Method of Collection : Inquiry email submission

2. Purpose of Collecting and Using Personal Information

The Company uses the collected personal information for the following purposes:

Personal identification, complaint handling

3. Retention and Use Period of Personal Information

The Company does not store personal information separately and uses it only for email communication purposes.

4. Procedure and Method of Destroying Personal Information

In principle, the Company does not store users' personal information separately. However, if you request the destruction of personal information, the sent emails will be deleted irretrievably, ensuring that the emails can no longer be accessed.

Destruction Method : Deletion of sent emails

5. Provision of Personal Information

The Company does not store or provide users' personal information to external parties. If such a need arises in the future, the Company will notify customers about the entrusted party and the details of the entrusted work and obtain prior consent if necessary.

6. Rights of Users and Legal Representatives and How to Exercise Them

The Company operates the website without a membership registration process and collects personal information only for customer inquiries.

The Company currently does not provide users' personal information to external parties. However, if this changes, the Company will not use or provide the personal information until the requested corrections are completed. Additionally, if incorrect personal information has already been provided to a third party, the Company will promptly notify the third party of the correction to ensure it is properly amended.

The Company handles the personal information that is terminated or deleted at the request of the user or legal representative as specified in "3. Retention and Use Period of Personal Information" and ensures that the information cannot be accessed or used for other purposes.

7. Matters Regarding the Installation, Operation, and Rejection of Automatic Personal Information Collection Devices

The service provider may use 'cookies' to store and retrieve usage information from time to time to provide personalized services. : info@aivis.co.kr

Cookies are small amounts of information sent by the server (HTTP) that operates the website to the user's computer browser and are also stored on the hard disk of the user's PC.

Purpose of using cookies : To provide optimized information to users by identifying the usage patterns of services and websites visited by users, popular search terms, security connections, etc.

Installation, operation, and rejection of cookies : You can refuse to store cookies in the "Settings > Privacy and Security > Cookies and other site data" section at the top of your web browser. However, rejecting cookie storage may limit the use of services.

8. Personal Information Complaint Service

The Company designates the following department and person responsible for managing personal information to protect customers' personal information and to handle complaints related to personal information.

Designation : Personal Information Protection Officer

Department : Product Planning Team

Name : SungYong Jang

Contact : Phone: +82-2-6378-2021, Email: help@aivis.kr

You can report any complaints related to the protection of personal information arising from using the Company’s services to the Personal Information Protection Officer or the relevant department. The Company will respond promptly and fully to users' complaints. For further reports or consultations on personal information violations, please contact the following organizations:

Personal Information Infringement Report Center (https://privacy.kisa.or.kr / No area code: 118)

Supreme Prosecutors' Office Cyber Crime Investigation Division (http://www.spo.go.kr / No area code: 1301)

National Police Agency Cyber Safety Bureau (http://cyberbureau.police.go.kr / No area code: 182)

9. Changes to the Privacy Policy

If there are any additions, deletions, or modifications to the current Privacy Policy, the Company will notify you through the "Notices" section on the Company’s service website (http://aivis.kr) at least 7 days before the changes take effect. However, if there are significant changes in users' rights, such as the collection and use of personal information and the provision of information to third parties, we will notify you at least 30 days in advance.

Effective Date: August 12, 2024